Ransomware Attack Disrupts Retail Operations for Second Consecutive Week

Retail Outages Drag into Second Week After Blue Yonder Ransomware Attack

A ransomware attack on supply chain software giant Blue Yonder continues to cause disruption to the company’s customers, almost two weeks after the outage first began.

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Update from Blue Yonder

On Sunday, Arizona-based Blue Yonder updated its cybersecurity incident page with a brief statement. According to the update, the company is making "good progress" in its recovery from the attack, which hit its managed services hosted environment on November 21. The statement mentions that several impacted customers have been brought back online, but added that it is actively working with others to return them to normal business operations.

Impact of the Ransomware Attack

The extent of the disruption caused by the ransomware attack remains unclear. Blue Yonder has declined to comment on the number of affected customers when asked by TechCrunch on Monday. However, several major retailers have confirmed that they were impacted by the outage.

UK Supermarket Chains Affected

Last week, UK supermarket chains Morrisons and Sainsbury’s confirmed to TechCrunch that they had been affected by the ransomware attack. The companies stated that their business operations were disrupted due to the cyberattack.

US Coffee Giant Also Impacted

US coffee giant Starbucks has also been affected by the ransomware attack. According to reports, the company was forced to manually calculate employees’ pay due to the outage.

Timeline of Events

November 21: Blue Yonder’s managed services hosted environment is hit by a ransomware attack.
December 2 (almost two weeks later): The company updates its cybersecurity incident page with a brief statement on progress made in recovery.